Privacy Policy

We value your privacy. This policy describes how we handle personal information. You can review our policy the first time we do business with you and every year you are a Agent 420 customer.

• Our Privacy Principles

  • We do not sell customer information.

  • We do not allow those who are doing business on our behalf to use our customer information for their own marketing purposes.

  • We contractually require any person or organization providing products or services on our behalf to protect Agent 420 customer information.

  • We do not share customer medical information with anyone within the Agent 420 family of companies unless:

    • You expressly authorize it; or

    • It is permitted or required by law; or

    • Your insurance policy contract with us permits us to do so.

  • We afford our prospective and former customers the same protections as existing customers with respect to the use of personal information.

• We Protect Customer Information

  We maintain physical, electronic, and procedural safeguards that comply with federal and state regulations to guard nonpublic personal information. In addition, we regularly review our policies and practices, monitor our computer networks, and test the strength of our security.

• Information We Collect

  Types of information we collect and how we gather it may include:

  • From your applications and other forms related to our products and through your conversations with Agent 420 representatives, including our agents

  • When you visit GraberInsurance.biz®, our mobile sites and applications, our social media sites and applications, and your interactions with our online advertisements

  • From your transactions or experiences with us, such as payments, underwriting, and claims

  • From within the Agent 420 family of companies

  • From non-Agent 420 parties, including consumer reporting agencies that provide us with driving records, claim histories, and credit information

• How We Use Information About You

  We use customer information, including consumer report information, to:

  • Underwrite and rate your policies and accounts

  • Process your claims

  • Ensure proper billing

  • Service your policies and accounts

  • Enhance your customer experience

  • Offer you other insurance and financial services products that may suit your needs

• How We Share Information

  We share information about our transactions (such as payments) and experiences (such as an auto claim) with you within our Agent 420 family of companies and with Agent 420 agents to help meet your current product and service needs. We share information about you with persons or organizations inside or outside our family of companies for our everyday business purposes and as permitted or required by law. We share information about you with companies that perform marketing or other services for us or with whom we have joint marketing agreements. These agreements allow us to provide a broader selection of insurance and financial products to you.

  We share information with consumer reporting agencies and with other entities as needed to handle your claim and to protect against fraud and unauthorized transactions. For example, we might share name, address, and coverage information with an auto body shop to speed up repairs on auto damage claims.